Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Answer Warranty

  • Our crew of professionals will try their best to answer to your service tickets within approximately 1 hour. If, however, the difficulty you have come across calls for the help of the Administrators’ =Department,= we’ll address the ticket to the person on duty and will write a comment to inform you.

  • Top quality support service

  • Qualified Technical Support Service

  • Our technical help and support crew will be working for you 24/7 to to handle all assistance request tickets that you submit. We offer tech assistance for all applications that are installed in advance on your hosting server. These include our in–house created Web Site Control Panel, the selected Operating System along with the server admin panel (depending on the VPS type).

  • Intuitive help center

  • An Educational Help Zone

  • In the Web Site Control Panel that is provided for free along with your virtual server, you will discover an educational Help zone, that includes everything you should be informed on when supervising your websites and software. We have integrated a wide selection of how to reports and video guides that demonstrate the basic website managing tasks in an easy to read fashion.