1 hour ticket response
Our team of technicians is focused on delivering swift answers to all your inquiries. We will review your customer support ticket the minute it has been submitted and will respond back to you with a solution to your problem within maximum 60 minutes after the trouble ticket submission. As a matter of fact, our average helpdesk ticket response time is 20 minutes.
A Premium Support Service
We’ve got a team of web hosting support engineers who are ready to answer all your inquiries whenever you are in need of assistance. Almost all our client care staff members have several years of experience in the Linux shared web hosting services sector, so you can constantly depend on fast and detailed answers to your concerns.
A User–Friendly Help Section
Integrated into the Web Site Control Panel is an easy–to–browse Help section, which offers you a variety of information sources. You can search through a constantly updated knowledgebase featuring web hosting account administration articles and site management articles, check our educational video tutorials or take a glimpse at the F.A.Q. archive.