Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour answer warranty with all of our Linux shared web hosting services packages, which means every single assistance inquiry you post will be answered to in less than one hour max. Our support team members have been qualified to speedily handle any issue and to provide you with reasonable advice on any situation that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our crew of specialists will undoubtedly be on–line for you 24x7x365 to reply to all of your questions and to fix any issue that you might have. You will be able to post a support ticket from the Acruxnet Web Site Control Panel or send us an email at any time. Additionally, on business days, you could phone us or work with the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need guide while working on your site within the Control Panel, you could always press the Help key and pick your issue in the group of articles or blog posts that will came up. We have as well turned the vast majority of content articles into video lessons. The catalogue of video clips will show up if you click on the Videos button available in the top right angle.