An Easy–to–Navigate Help Center Section
You will find almost all the answers to your questions in the user–friendly Help Center included in your Web Site Control Panel. It features an in–depth knowledgebase with commonly asked questions and exhaustive educational articles written by our well–trained customer support staff.
Educational Video Clips
We have compiled a collection of educational video tutorials that visually show how you can rectify a typical issue connected with your Linux shared web hosting services account. You can find the educational video clips in the Help section.
A One–Hour Ticket Response Guarantee
All our semi–dedicated servers are backed up by a round–the–clock support service and include a 60–minute support ticket response guarantee. Our capable support engineers will be online for you 24/7 and will sort out any problem that you might possibly chance upon within less than 1 hour after the customer support ticket submission. In most cases, a response will be provided to you within twenty minutes.