A 99.9% Server Uptime
We have set up our shared web hosting system using reliable hardware and significantly customized software. Our administrators have installed a modified version of Security–Enhanced Linux on all our physical servers to ensure the highest level of protection and reliability. We have installed several denial–of–service protection mechanisms coupled with highly effective firewall software to make sure our internal network is impenetrable and safe.
Our Linux shared web hosting services plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the guarantee stays unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s very important that you also build your own network architecture. That is the reason why we set up a custom–configured internal network in all our data center facilities. Relying on top–drawer Juniper routers and switches, our internal network allows for amazingly fast data transfer rates and is also fully redundant.
As a result, you will take advantage of a 99.9% network uptime in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, irrespective of which web hosting service you have opted for.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to reduce all possible risks with our cloud hosting plans and while our company provides premium–quality technical support, sometimes the client is simply not satisfied with what we have to offer. Or he wants to migrate to a more robust web hosting solution, such as a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not content, you will receive a reimbursement.
24/7 Technical Support
We’ve diligently hand–picked each individual member of our 24x7 support department to make sure that we can offer you the best possible tech support service that you can get. Each of our support engineers has lots of years of experience dealing with web hosting accounts behind his back, so they know very well what they are doing. Plus, they are available 24–7 – you can reach them at any time and they will respond as soon as possible.
Their average response time is less than 20 minutes, whereas with other hosting providers you have to wait around for days. What’s more, we offer you a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be replied to within an hour.