Installation and Troubleshooting
Read more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
One of the typical reasons to get a server of your own is the fact you will have complete control over the software environment and you may install anything you wish. This will enable you to run programs which need certain software to be present on the machine, which isn't possible with a shared hosting server where you can install software only within the account, but not on a root level. If you're not very experienced with this type of matters, nevertheless, you could encounter difficulties since managing a hosting server of your own is different from managing a standard shared hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, hence our admins will be able to take care of various tasks which should be carried out or can resolve a variety of issues that you might face.
Installation and Troubleshooting in VPS Hosting
The upgrade comes with sixty minutes of custom work on your server, so in case you get any one of our virtual private servers
packages, you'll be able to benefit from this service and have our admins perform a variety of tasks which you can't carry out yourself or you just have no time. They'll install and set up any piece of third-party software for you in case the installation is challenging or they can troubleshoot any program that doesn't perform properly for some reason. You'll be able to add the upgrade to your plan as often as you would like depending on the time needed for a given task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left in your billing Control Panel. Our Managed Services upgrade comes with 30 minutes of custom work on your hosting server as well, but if you require more than that, you could always add the Installation & Troubleshooting upgrade with a couple of mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all our Linux dedicated hosting services
and if you add it, our skilled admins shall be able to help you with everything on your hosting server. Such as setting up any third-party software which you may want to use on the hosting server and troubleshooting any script that functions inadequately or doesn't run at all. Our upgrade features 60 minutes of work and if a specific task isn't very time-consuming, we shall add the remaining time to your account. You'll be able to see how many minutes are left in your billing CP and use them when you require support again. The Installation & Troubleshooting upgrade can be acquired at any moment, so in case you need something to be set up in the very beginning, you'll be able to add it to your order during the sign up process, while if you require assistance later, you could add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack too, but in case you need additional work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications will be installed and set up in the best feasible way.